Your payment profile allows you to manage the payments for one or more accounts associated with AmeriTrust Group Inc. You may securely store bank account information to be used for payment(s) on accounts attached to your payment profile.
What information is required to set up a Profile?
Signing up for a Profile requires limited information. The required information is just Your First and Last name, an active email address where you can receive payment receipts and related account notifications. You will also select a User Name and set a Password for your Profile.
What are the User Name requirements?
Your user name must be between 6 and 30 characters AND cannot contain any symbols.
Commas, periods, and hyphens are allowed.
What are the Password requirements?
Your password must be a minimum of 8 characters AND it must meet 3 of these 4 conditions:
· At least one Uppercase letter
· At least one Lowercase letter
· At least one Number
· At least one Special character (excludes: " & ; < >)
Okay, I created a Profile. Now what?
Add your account(s) to your profile! Select "Add Account" from the navigation options on the left side of the website. You may want to reference the most recent copy of your bill for your account and/or customer number information.
Remember! You may attach multiple accounts to your Profile. There is no need to set up a Profile for each account you may have or wish to pay on.
What else can I add to my Profile?
You can add payment methods (bank account) and securely store them on your profile to use in the future. You may assign specific payment methods to each of your automatic or scheduled payments. You can also use any of your stored payment methods for your "pay now" single payments.
When paying with a bank account, all payments must be in US funds and drawn on a US bank. Personal Checking, Personal Savings, Commercial Checking and Commercial Savings accounts are all available Account Type choices. Please note that additional fees may apply for bank account payments returned due to insufficient funds.
When adding a bank account as a payment method, you will need to complete the following fields:
· Name on Bank Account
· Account Type (Personal Checking or Savings, Commercial Checking or Savings)
· Routing Number
· Account Number (You will need to re-type Account Number to ensure accuracy)
You may also choose to save a nickname for your bank account, but the nickname is not required.
You may choose to automatically pay your total monthly invoice. You can select Automatic Payment for your account and the monthly amount due will be charged to the payment method you choose automatically. You will receive an email (usually 3 days prior to the date you’ve selected) reminding you that the payment will be made.
Important:To prevent duplicate payments, if you have set up a scheduled payment or one-time payment, please wait 1 week before signing up for Auto Pay. The Auto Pay module has a lookback feature and will process your payment if your due date was within the last six days.
You may choose to schedule a payment for a future date. For example, say you receive your bill on the 3rd of the month and the payment is due on the 20th of the month. You can schedule the payment to be processed on any date you choose prior to the due date. The payment method you select (bank account) will be charged on that date. You will receive an email (usually 3 days prior to the date you’ve selected) reminding you that the payment will be made.
Important:To prevent duplicate payments, if you have set up a scheduled payment or one-time payment, please wait 1 week before signing up for Auto Pay. The Auto Pay module has a lookback feature and will process your payment if your due date was within the last six days.
You may choose to pay your account immediately. When you use the “Pay Now” option, your payment will be processed on the same day or the next business day, depending on the time of day you submit the payment.